We can’t accept returns on coffee due to its perishable nature. However, we really want you to be happy with your purchase. If you have any issues with your coffee, or if there are errors in your order, please contact us within one week of receiving your order. We’re happy to help you find something you’ll love.
We can ship to virtually any address in the world. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We are committed to protecting your privacy. We use the information we collect about you to process orders. When you order, we need to know your name, e-mail address, delivery address and payment information (PayPal or credit card).
This allows us to process and fulfill your orders and to notify you of the status of your order. With your consent we collect your email address for our reference to keep you up-to-date on all the latest products from the shop. If you do not wish to receive any of or emails just press on the unsubscribe link on the email.
Java Dive Roaster does not and will not sell, trade or rent your personal information to others.